Terms & Conditions

Effective Date: February 09, 2025

Welcome to Kinetic Networks Limited. By accessing or using our services, you agree to comply with the following Terms and Conditions.

1. Services

Kinetic Networks Limited provides internet connectivity, ICT solutions, security systems, and related technical services. Services are delivered based on selected packages and agreements.

2. User Responsibilities

• You agree to provide accurate and complete information
• You are responsible for maintaining the security of your connection and devices
• You must not use the service for illegal or harmful activities

3. Payments & Billing

• All service fees must be paid on time
• Installation fees may apply depending on location
• Failure to pay may result in service suspension or termination

4. Installation

Installation timelines depend on location, infrastructure availability, and technical assessment. Kinetic Networks Limited reserves the right to adjust schedules accordingly.

5. Service Availability

While we aim for high reliability, we do not guarantee uninterrupted service. Downtime may occur due to maintenance, technical issues, or external factors beyond our control.

6. Acceptable Use

You agree not to:

• Engage in illegal online activities
• Distribute harmful or malicious content
• Attempt unauthorized access to networks or systems

7. Limitation of Liability

Kinetic Networks Limited shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

8. Termination

We reserve the right to suspend or terminate services if these terms are violated.

9. Changes to Terms

These Terms and Conditions may be updated at any time. Continued use of our services constitutes acceptance of the updated terms.

10. Contact Information

For any questions regarding these terms, please contact:

Kinetic Networks Limited
Kisutu, Dar es Salaam, Tanzania

📧 Email: info@kinetics-network.co.tz
📞 Phone: +255 745 253 442